Welcome to the HomeFirst Portal

The Home First Portal is designed to interact with the ‘Home First Response Service - Hospital Discharge and Community’ social care workflow, exchanging customer information quickly, seamlessly and in accordance with the new GDPR Data Protection policy.

The Home First portal enables NCC staff to submit a Home First referral, receive responses within 2 hours and receive updates from the provider while the service user is in their service. The Home First portal listens out for referral requests every few minutes and provides real-time updates between the provider and social care systems.

The information provided by Carers Trust East Midlands is intended to help inform  the Community Assessment and Support Plan.

Whilst the Portal has been developed to handle some communication between Carers Trust and Nottinghamshire County Council, is not intended to replace all communication.

For more information please refer to the User Guide.

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